Return & Refund Policy

Effective Date: June 1, 2026

At HyperCoreGaming, customer satisfaction is important to us. If you are not completely satisfied with your purchase, please review our Return & Refund Policy below.

Eligibility for Returns

Customers may request a return within 30 days of receiving their order.

To be eligible for a return, the item must:

• Be unused and in the same condition as received.

• Be returned in its original packaging.

• Include all accessories, manuals, and components originally provided.

• Be accompanied by proof of purchase or order confirmation.

We reserve the right to refuse returns that do not meet these conditions.

Non-Returnable Items

The following items are not eligible for return or refund unless they arrive defective or damaged:

• Digital products, software keys, activation codes, or downloadable content.

• Gift cards.

• Clearance, final-sale, or promotional items marked as non-returnable.

• Products that have been used, modified, or damaged by the customer.

Return Process

To initiate a return, please contact us at:

Email: contact@hypercoregaming.com
Phone: +1 857 458 7548

Please include:

• Your order number.

• The item(s) you wish to return.

• The reason for the return.

• Photos of the product if it is damaged or defective.

Once your return request is approved, we will provide instructions for returning the item.

Return Shipping

Customers are responsible for return shipping costs unless:

• The item received is defective.

• The item was damaged during shipping.

• The wrong item was sent.

We recommend using a trackable shipping service, as we cannot guarantee receipt of returned items.

Inspection and Approval

After receiving the returned item, we will inspect it and notify you of the status of your refund.

If approved, your refund will be processed to the original payment method.

Refunds

Approved refunds are typically processed within 5–10 business days after the returned item has been inspected and approved.

Depending on your bank, credit card provider, or payment processor, it may take additional time for the refund to appear in your account.

Shipping fees are non-refundable unless the return is due to our error or a defective product.

Damaged, Defective, or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us within 7 days of delivery.

Provide photographs and a description of the issue so we can review your claim and arrange a replacement, exchange, or refund as appropriate.

Exchanges

We only replace items if they are defective, damaged, or incorrect. If you need an exchange, please contact us using the details below.

Cancellations

Orders may be canceled before they have been processed or shipped.

Once an order has been shipped, it cannot be canceled and must instead be returned according to this policy.

Contact Information

If you have any questions regarding returns or refunds, please contact us:

HyperCoreGaming
Kirkkotie 48d
04310 Hyrylä, Finland

Phone: +1 857 458 7548
Email: contact@hypercoregaming.com

We reserve the right to update this Return & Refund Policy at any time. Any changes will be posted on this page with an updated effective date.