Shipping policy
At Nectostry, we are committed to providing fast and reliable shipping for all orders.
Processing Time
All orders are processed within 1–2 business days after payment is confirmed. Orders are not processed or shipped on weekends or public holidays.
Shipping Time
We offer fast shipping on all eligible orders.
Estimated delivery time:
- 3–5 business days
Please note that delivery times are estimates and may vary depending on your location, carrier delays, customs processing, or unforeseen circumstances.
Shipping Confirmation & Tracking
Once your order has been shipped, you will receive a shipping confirmation email containing your tracking number. Tracking information may take up to 24 hours to update.
Incorrect Address Information
Please ensure that your shipping address is accurate and complete at checkout. We are not responsible for orders delayed or lost due to incorrect or incomplete address information provided by the customer.
Lost or Delayed Packages
If your package is significantly delayed or appears lost in transit, please contact us and we will assist you in resolving the issue with the shipping carrier.
Contact Information
If you have any questions regarding shipping or your order, please contact us:
Trade Name: Nectostry
Phone: +1 646 518 0948
Email: contact@nectostry.com
Address: Unioninkatu 45c, 00170 Helsinki, Finland